At the end of the trip, both hosts and guests can leave a review about their experience. This is a blind review process, which means neither party will see the other’s review until they’ve both been completed.
Reviews for hosts
Once the trip is completed, access the booking in your RVezy account to leave a review for the guest. You’ll be able to give an overall rating for the guest as well as a public review, which will be visible on the guest’s profile.
Reviews for guests
Once the host has left their review, you’ll be able to leave a review for the host. You can give a rating for 4 categories:
- Accuracy: Compare the listing photos and description with the actual RV you rented.
- Value: Rate if the overall RV rental was worth the amount you paid.
- Cleanliness: Rate if the RV's cleanliness was up to standard.
- Communication: Rate if the communication with the host was clear and prompt.
After rating the 4 categories, you’ll have the ability to add an optional private message to the host regarding your rating. This will give you the chance to communicate about any issues you prefer to keep out of the public review. You will also leave a public review that will be visible on the RV listing page.
Where can I find my reviews?
Reviews left by guests will be visible at the bottom of the RV listing page. The overall listing rating represents the average of each guest's review. It will be visible on the listing card shown in the search results as well as on the RV listing page.
The overall categories section will also have the average ratings left by all the guests.
The review rating per guest represents the average of the 4 categories rated by that guest.
Reviews left by hosts can be found on your profile page. To access them, head to My RVezy > Profile and click on View Profile on the left-hand side.
This will bring you to your profile page where you will be able to see past reviews left by hosts.
