What are the restrictions and guidelines regarding taking people off the platform for RV bookings? Updated July 05, 2023 15:45 When using RVezy for RV bookings, it is important to adhere to our policies and guidelines to ensure a safe and trusted environment for all users. The following actions related to bookings on RVezy, particularly those involving taking guests off the platform, are strictly prohibited: 1. Taking People off the RVezy Platform for New, Partial, or Future Bookings: Hosts are not allowed to take guests off the RVezy platform for any type of booking, whether it is a new reservation, a partial booking, or a booking for future dates. All booking-related activities, including communication, payment, and reservation management, should be conducted solely through RVezy. 2. Asking Guests to Create Separate Accounts or Install Third-Party Apps: Guests should not be asked to create separate accounts or install third-party apps to access their RVezy listings. All RVezy listings should be easily accessible to guests without any additional requirements. We aim to provide a seamless booking experience within our platform, and any actions that hinder or complicate this process are not allowed. 3. Canceling Existing Reservations and Redirecting Guests to Book Off RVezy: It is strictly prohibited to cancel existing reservations made through RVezy and redirect guests to book outside of our platform. When you choose to host on RVezy, you agree to comply with our terms and policies, including our Terms of Service, which we reserve the right to enforce at our discretion. 4. Encouraging Guests to Book Outside of RVezy for Repeat or Future Bookings: Hosts should not encourage guests to book outside of RVezy for repeat or future bookings. We promote a secure and reliable platform for all transactions, and booking outside of RVezy undermines the protections and benefits we provide to our users. By adhering to these policies and refraining from taking guests off the RVezy platform, you contribute to maintaining a fair, transparent, and trustworthy environment for all users. If you have any questions or concerns about our booking policies, our customer support team is available to assist you.