Experiencing issues with the RVezy mobile app can be frustrating, but don’t worry! We're here to help get you back on the road to adventure as quickly as possible. Follow the steps in this article to troubleshoot any issues you may be encountering.

Step 1: Update the RVezy Mobile App

Before attempting any troubleshooting, it's essential to ensure you have the latest version of the RVezy mobile app as a newer app version might already include the solution to your problem. 
Here's how to update your app:

• Open the App Store (for iOS users) or Google Play Store (for Android users) on your phone and search for the RVezy app.
• If an "Update" button is displayed, tap on it to update the app to its latest version. If the button says "Open", you already have the newest version.
  
  

Step 2: Verify if the Issue Persists

After updating your app, double-check to determine whether the problem has already been resolved. If not, it's time to contact the RVezy support team for further assistance.

Step 3: Contact RVezy's Support Team

To help our support team understand and address your issue efficiently, please provide the following information when reaching out:

1. App version: To find this, go to the "More" section located on the app’s navigation bar at the bottom of your screen. Scroll down, and you will find the app version number.
2. Detailed explanation of the issue: Explain what the issue is, when it happens, and the steps you took leading up to the problem. Be as precise as possible - the more information, the better.
3. Screenshots or screen recordings (if relevant): Providing visual examples of the issue can help our support team diagnose and resolve the problem more quickly.

RVezy is committed to making your app experience as seamless and enjoyable as possible. By following these troubleshooting steps and providing the required information, we can work together to resolve any issues you may face and continue the exciting journey that awaits!