What happens if the RV is not as advertised and I want to cancel? Updated December 07, 2021 19:10 If you are picking up an RV for your rental and find that it is not as advertised, we understand that you may wish to cancel your rental. In this case, the first step would be to thoroughly document the condition of the RV through photos and videos, so you can demonstrate why it is not as advertised. You should also share your concerns with the owner to see if they are able to accommodate you and discuss the possible next steps with them. Lastly, you should contact us so we can assess the situation and help you determine the next steps. These are addressed on a case-by-case basis.