If the owner needs to cancel a booking because something happened to the RV, they need to contact the renter ASAP and inform them about the situation.
Additionally, the owner will need to get in touch with us so we can try to help the renter find a replacement RV. This would be considered an owner cancellation, therefore the renter will be compensated as mentioned in the cancellation policy.

Owners do not receive a payout for an owner cancellation, even if it is due to the RV being damaged or unfit.