What does it mean if my payment failed? Updated November 30, 2022 15:55 If your payment has failed, please contact us. Our customer support team will be able to find out why the payment failed and will help you resolve the issue. The most common reasons why payments fail are because the transaction was blocked by your bank, or because there are insufficient funds on the card provided. You can re-attempt a failed payment by accessing your RVezy Dashboard and clicking on the notification: This will allow you to re-enter your card information to try your payment again. You can also enter a new card at this step if you wish to do so.