During the booking process, roadside assistance is pre-selected and a renter can choose whether or not to keep it on their booking. Once the booking request has been submitted, renters can select or de-select roadside if they wish by clicking on "Edit Booking" in the booking details. Changes to roadside assistance should be made before the start date of the booking.
For modifications related to adding/removing roadside assistance after the start of the trip date:
- Roadside assistance cannot be removed from a booking once the trip start date is active.
- If you had opted out of roadside assistance and decide to add it back after your trip has started, please note that it will only be activated (and can only be used) once 24 hours have passed from the time of your request.
This can be done either by calling us at 1-855-697 8399, or by emailing us.
When selecting RVezy roadside, the renter will receive a certificate that includes the roadside assistance phone number.
RV owners do not have the capacity to add or remove roadside assistance from a booking. Since the renter is the one making a payment, only they can control what is included in their bill.