Why have I not yet received my payout? Updated December 02, 2021 18:42 As an RVezy owner, there may be a few reasons why you have not yet received a payout for one of your bookings. Payout timeline The first thing you should check if you haven't received your payout yet is the payout timeline, to confirm whether you are due to have received your payout or not. If the rental has not started yet or if it has not been fully closed out on the RVezy website, this may be why you haven't received your payout yet. You can refer to this article for more information: How and when do I get paid? Payout account If you've checked the payout schedule and confirmed that you should have received your payout, the next thing to verify is your payout account. Make sure that you've entered your banking information in your profile: How can I add or update my banking information? If you think there is a possibility that you entered the wrong banking information or if your bank account has changed recently, you should update your banking information. If the new information you enter is correct, you'll receive your payout within 3 to 5 business days. If you've checked both your payout timeline and your payout account and have still not received your payout, please contact us so we can look into your account and help you get your payouts back on track.