At RVezy, the safety and privacy of our users is our top priority. By keeping all payments and communication within the RVezy platform, we can ensure that you are protected under our terms of service. You're also protected by our insurance, cancellation, and refund policies.
Making and receiving payments through our platform also ensures that the transactions are tracked, documented, and guaranteed. As an owner, you should never accept payment or request a payment from a renter outside of the platform. Similarly, as a renter, you should never accept or request to pay an owner outside of the platform.
If a transaction takes place outside of the RVezy platform, we cannot ensure its legitimacy and we cannot take responsibility for the rental or the transaction itself.
Using the RVezy platform is therefore in your best interest. If a user ever requests payment outside of the platform, please contact us and let us know.