Yes! Completing the checklist and taking photos of the RV at the beginning and end of every rental is mandatory as per section 3.4 of the Terms of Service.
Completing the checklist and walkthrough of the RV is equally the owners responsibility as much as it is the renters. Documenting the condition of the RV is important, as it can be used to protect yourself in the event of a dispute or claim.
The pre-arrival section (pages 1 and 2) will need to be completed by the owner before the renter arrives, and the remaining departure section will have to be filled out and signed by both the owner and the renter.
The return section will also need to be filled out and signed by both the owner and the renter and is crucial as any extra charges that might be added such as mileage, propane usage, late fees, etc., will be based on the information provided.
For owners using the app, the electronic checklist will be available 24 hours before the start of the trip and should be filled out in the same manner mentioned above.
It is advised for the owners to have a backup printed version in case there are internet connection issues in the area of the RV handover.