If the RV breaks down due to a mechanical issue, the renters will be refunded for the nights they were unable to use the RV. If the breakdown was caused by the renter, then the owner is not required to refund the renter for the unused dates.
As per section 4.3 of the Terms of Service, “owners are solely liable for any mechanical breakdown of an RV they have listed. In the event of any mechanical breakdown of a vehicle the Owner shall be responsible for the cost of the repairs and Owner hereby authorizes RVezy to obtain parts and repairs on behalf of Owner.
If RVezy or the Renter is required to pay for any repairs, the amount paid will be deducted from any amounts that the Renter owes to the Owner. If the mechanical failures are such that the Renter cannot make use of the RV, in addition to any out-of-pocket expenses for which Renters will be reimbursed, Renters will receive a prorated refund for the days in which the RV was unusable."