There are a few reasons why a driver application might not be approved. You can check the requirements to be approved as a driver in this article: What are the criteria to be an approved driver? If you do not meet one or more of these requirements, your application will fail.
We accept driver's licenses from the following countries and regions:
- Canada
- United States
- Mexico
- United Kingdom
- European Union
- Australia
- New Zealand
If you are from any other country, you will need an international driver’s license which can be acquired at specific offices available in your country.
If your driver application failed and you fit all of the above criteria, please contact us for assistance.