What is a special offer and how does it work? Updated November 11, 2022 15:16 As an RV host, you have the ability to send a special offer to a guest after they've sent you a booking request. The special offer allows you to offer a discounted rental rate or a special offer for certain add-ons that are not already included in your pricing. Accessibility You are able to send a special offer to a guest in the following three scenarios: The guest has sent you a booking request and you have not yet approved or declined it. The guest has sent you a booking request and you accepted it. The request is now waiting for the guest to pay and confirm the booking. The guest has sent you an enquiry by using the Contact Host feature on your listing. To turn this enquiry into a normal booking request, you can use the special offer feature. Sending a special offer The button to send a special offer will be accessible on the left-hand side of the booking details. After clicking on the Send Special Offer button, a pop-up will appear where you will be able to customize your nightly rate, add-ons pricing, and add-ons selection. You'll have to write a brief message to the guest, explaining what is included in the offer. Then, you can send the offer. Next steps After the offer is sent, the guest will receive it and will then be able to decide whether they want to pay and confirm the booking or decline the request. If they decide to pay, the booking will be confirmed and your RV will be reserved for the trip dates.