Renters now have the ability to update the following items from the booking details page up to 24 hours before the trip start date:
- Number of Guests
- Add-ons (with the exception of delivery and airport pickup)
- Roadside Assistance
- Insurance Protection Level
For any modification related to the trip start and end dates, the owner and the renter need to both agree on those modifications before they can be applied.
To make those modifications, please email us mentioning the booking number, and we will update the booking. The modifications might take up to 3 business days to be updated.
For modifications related to adding/removing roadside assistance after the start of the trip date:
- Roadside assistance cannot be removed from a booking once the trip start date is active.
- If you had opted out of roadside assistance and decide to add it back after your trip has started, please note that roadside can only be added starting 24 hours after your request.
This can be done either by calling us at 1-855-697 8399, or by emailing us.