The owner will be provided with a checklist to prepare the RV and help go through all the steps during the RV handover. For owners using the App, an electronic checklist will be provided 24 hours before the trip. Otherwise, a printable checklist can be downloaded from the booking details page.
The pre-arrival section (pages 1 and 2) will need to be completed by the owner before the renter arrives, and the remaining departure section will have to be filled out and signed by both the owner and the renter.
The return section will also need to be filled out and signed by both the owner and the renter.
This checklist is mandatory and is crucial as at the return of the RV, any extra charges that might be added like mileage, propane usage, late fees, damages etc. as well as the submission of a claim or dispute will be based on the information provided.
Before the renter heads out, make sure to reconfirm all the information that was previously exchanged during your communication and to thoroughly go through the RV.
Both the renter and the owner should be 100% comfortable when the checklist is completed and the renters start their trip.