What happens if a host adds closeout charges over the security deposit? Updated November 03, 2022 18:49 As part of the closeout process, the host will be able to submit any additional charges, if applicable. This includes charges for damages that may have occurred during the guest's trip. If the amount of the damage charges entered is more than the guest's security deposit and the host has qualified to use RVezy's insurance, they will be prompted to submit an insurance claim. You can consult this article for more details on the process of submitting an insurance claim: How do I open an insurance claim on a booking? Once the claim is opened, the host and the guest would then be contacted by our resolution team for more details. If the amount of the other closeout charges (mileage, generator, and other) is more than the guest's security deposit, or if the amount of the damage charges is more than the guest's security deposit but the host is not qualified to use RVezy's insurance, the guest will be able to either accept the charges and the additional amount will be charged to the credit card on file. If the guest disagrees with any additional charges entered by the host, they will be able to open a dispute rather than complete their closeout.