How does a renter ask for a refund or for compensation? Updated November 29, 2021 21:55 As a renter, you may not be satisfied with your rental experience for various reasons and may want to seek compensation. If that is the case, you will have the ability to open a dispute during the closeout process to alert our resolution team. Make sure to complete your rental agreement as well as the departure and return inspections to ensure that the state of the RV is well-documented. You should be prepared to provide evidence to support your refund or compensation request. This type of evidence can include photos, videos, screenshots of text messages, receipts, etc.