If something is damaged during the rental period, the first step is to contact the owner and notify them of the damage. Be sure to document the damage thoroughly by taking all the necessary photos and videos, as these will be used during the closeout and/or the resolution process.

In the event you had to pay for any repairs during the rental period, be sure to hold on to any receipts or billing invoices, as these should be submitted during the resolution process.

If you get into an accident, please contact the RV owner to notify them, and call the police if necessary.