In the event that any damages occur to the RV during your trip, you should first contact the host to notify them of the damage.
You should then contact RVezy before taking action regarding any repairs or before ending the trip early because of the damage.
Make sure to thoroughly document the damage by taking photos and videos, as these will be relevant in the event that a dispute or insurance claim is opened on the booking.
If you were required to pay for any repairs during your rental, keep your receipts, as these should be submitted to our support team during the resolution process.
