The EZYmatch feature allows hosts to be notified of guests potentially interested in RVs in their area, and to connect with them by sending them a custom quote.
How it works
When a guest gets their booking request declined or cancelled by a host, or even if it gets expired for an RV similar to yours in your area, you'll be notified of a new EZYmatch result. You can then review some of the guest's trip details and decide if you're interested in renting your RV to them. If so, you'll be able to send them a special offer.
Every time you receive a new EZYmatch result, you'll be notified by email. You'll also have a notification in your RVezy Dashboard letting you know that you've received new results.
To view your new results, head to My Bookings > EZYmatch.
You'll be provided with the following information:
- Guest's name
- Number of guests
- Trip dates
- Type of RV
With this information on hand, you can decide whether you'd like to reach out to this guest or not. If so, hit the Send Offer button and you'll be able to send them a special offer.
Once a special offer is sent to the guest, the booking will be treated like any other booking, meaning that the guest will review the offer and decide whether they want to make a payment to confirm the booking or decline your offer.
EZYmatch is automatically available to all RV hosts. Although you cannot opt out of this feature, you are not obliged to use it. Not using the EZYmatch feature will not affect your quality score in any way.
EZYmatch results will be automatically deleted after 7 days if you do not address them.