As an RVezy host, you’ll need to get ready for your first booking request, as it can come sooner than you think!
The better you understand the booking process, the easier it’ll be to provide a streamlined rental process for you and your guests. Here are the basics to get you ready for that first guest.
A few easy steps to finalize your account
Your RV may be published live for rent on RVezy, but you still have to finish a couple of sections to complete your account - your insurance profile and banking information.
Your insurance profile qualifies you to use RVezy’s commercial insurance policy for your bookings, which is mandatory for any host that is using RVezy's insurance for their rentals. This can be completed in 5-10 minutes and requires some basic information about you and your RV.
We'll also need the direct deposit details for your bank account, where payouts for your rentals will be sent on the first day of the trip. There's no need for void cheques or statements from your bank, just fill out the information and we'll take care of the rest.
Wait, is it even available that weekend?
One of the most important tools to help you stay on top of your rentals is your RV availability calendar. You should block off dates you know the RV won’t be available, so guests don’t try to book them. It’s never a fun conversation to have to turn down a prospective guest to let them know you’re camping yourself! RVezy recommends heading into your calendar and blocking off any dates the RV is unavailable.
Receiving booking requests
It won’t take long for you to receive your first booking request now that your RV is live. If a guest is interested in renting your RV, they will send you an initial booking request. This booking request will have the basic information on the request such as:
- Rental dates
- Number of RV guests
- RV experience of the guest
- Location of the rental
- Potential payout for you as the host
- A message from the guest on their travel plans
At this point, you have two choices as the RV host: accept or decline the request. You are free to ask additional questions beforehand, such as more information on their driving/towing experience or details of their itinerary. If you have no issues and are interested in the rental, you can accept the request. Once accepted, the guest will be able to make their payment and secure the booking. Just remember that nothing is confirmed until the guest makes their payment.
Once the guest makes their payment, the trip is confirmed!
Response rate
As an RV host, you’ll have 48 hours to accept or decline incoming booking requests before they expire. You’ll need to at least reply to the guest's first message within 24 hours to maintain a high response rate.
Your response rate is visible to potential guests looking to book your RV, so make sure you’re on top of your requests! The easiest way to manage your inbox is with our mobile app, so you can reply to your booking requests whenever they come in.
Now you're ready! There are many more useful tools and features throughout your account to help you become a successful host, so be sure to explore and see what works best for you!