About The Policy

• What is the cancellation policy?
• How do you count the days in the cancellation policy?
• Can the renter cancel their booking within 24 hours after their first payment?

For RV Owners

• The RV owner needs to cancel a booking because the RV is damaged or not fit, what now?
• Does the owner get paid for any booking cancellation caused by damage from a previous rental?
• What happens if a renter shows up after the owner cancels a booking?

For Renters

• What do I do if my booking needs to be cancelled?
• The renter cancelled the booking by mistake, what happens now?
• An RV owner cancelled the booking with no valid reason, is that possible?
• The RV is not as advertised and the renter wants to cancel, what happens next?