For Owners

• What is the cancellation policy?
• A renter just paid for a booking then decided to cancel it within 24 hours, will the owner get paid?
• The owner needs to cancel a booking because the RV is damaged or not fit, what now?
• Does the owner get paid for any booking cancellation caused by damage from a previous rental?
• What happens if a renter shows up after the owner cancels a booking?

For Renters

• What are the cancellation fees?
• How do you count the days in the cancellation policy?
• The renter just paid for a booking, but changed his mind within 24 hours. Will he be refunded?
• The renter cancelled the booking by mistake, what happens now?
• An owner cancelled a booking with no valid reason, is that possible?
• The RV is not as advertised and the renter wants to cancel, what happens next?