For Owners

• What is a booking change request and how can I accept or decline it?
• How much time do I have to accept or decline a new booking request?
• How can I improve my response rate as an owner?
• What is the owner response rate and how does it work?
• What is the Instant Book feature and how does it work for owners?
• Does RVezy screen renters?

For Renters

• How can I make changes to my booking?
• What are the criteria to be an approved driver?
• How do I rent an RV?
• Can I send a booking request to more than one owner?
• How old do I have to be to rent an RV?
• What are the requirements to rent an RV?

Booking Management

• What are the benefits of using RVezy for payments and communication?
• Can I exchange my contact information with the owner or renter?
• Will I get a document with the details of my trip?
• What happens if the owner found a problem with the RV right before a rental?
• Does the renter need to notify the owner that they are crossing the US-Canada border with the RV?
• Are there any restricted or prohibited travel areas?

Departure & Return