Before, During, and After the Rental

Essential tips for inspections, reviews, and managing the rental process.

  • I'm a host, what should I expect once I have confirmed a booking?

    Congratulations, you've now confirmed your first booking! You might be wondering - what are the next steps now?

     

    Rental agreement

    The first thing you should do once the guest has made their payment and confirmed the booking is complete your rental agreement

     

    At least two weeks before the start date

    At this point, you should reach out to the guest to ensure that all of the rental details have been confirmed, including:

    • The time and location of the pick-up
    • Any add-ons they have selected
    • The guest's towing equipment and vehicle if you own a trailer 

    You should also make sure to print out a copy of the insurance certificate to give to the guests.

    Lastly, you'll want to check that the guest has added at least one approved driver.


    Two days before the start date

    This is when you should start getting your RV ready for the guests. This can include:

    • Cleaning and sanitizing your RV
    • Ensuring all of the RV features are working properly (AC, generator, water tanks, slide-outs, awning, etc.) 
    • Checking the levels of the propane, fuel, oil, brake fluid, power steering fluid, etc.
    • Checking the tire alignment and pressure
    • Ensuring all of the necessary equipment is in the RV 

    By completing this step a couple of days ahead of time, you will be sure to have enough time to fix any minor issues that may come up and put the finishing touches on your RV before the guests come to pick it up! 

     

    On the start date

    On the start date of the trip, make sure to complete the departure inspection and walkthrough of your RV with the guests. The inspection form will not be available without a completed rental agreement.

     

    On the return date

    When the guests bring back your RV on the return date, you'll want to complete the return inspection to assess any potential new damages and to make note of any required additional charges.

     

    Within 7 days of the return date

    Once the return inspection is done and the guests have left, you'll have 7 days to leave a review for the guest. The guest will be able to do the same. If there is any damage for which you need to open an insurance claim, that should be done within this time frame as well.

     

    Within 30 days of the return date

    If needed, you can request additional fees from the guest for up to 30 days after the trip has ended. You can view this article for more information on how to request fees.

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