What is EZYmatch and how does it work?
EZYmatch is a feature that was added on RVezy to help both RV owners and renters.
This feature allows owners to be notified when potential renters are looking for a similar RV in their area and therefore gives them the opportunity to increase their rentals.
On the other hand, EZYmatch also helps renters in getting more options in case they are having troubles finding the perfect RV.
When a renter sends a booking request that doesn't get responded to, other owners will be notified by an email sent every 24 hours. If an RV owner is interested in renting their RV to this renter, they can then send the renter a custom quote and request all the necessary details.
Owners can log in to their account, and check the card on the dashboard.
If the owner has 0 EZYmatch results the card will bring them to an article to learn about how it works.
If the owner has 1 or more EZYmatch results the dashboard card will take them to the EZYmatch results page.
To see the list of all the renters with booking requests that might match, the owner can go to "My Bookings > "EZY Match."
Once a custom quote is sent to the renter, the booking will be treated like any other booking.
Similarly, when the renter receives a custom quote from an owner through EZYmacth, the renter will receive a card on their dashboard as well as a custom quote.
Once in the EZYmatch booking detail page, the renter can either accept or decline the Invoice, and proceed like any other booking.
The EZYmatch feature is automatically available for all RV owners. The owner is not obliged to use this feature. Not using EZYmatch feature will not affect the owner's quality score in any way.
EZYmatch results will also be automatically deleted after a maximum of 7 days if they are not addressed by the owner.
For renters, the EZYmatch feature is enabled by default. Should the renter want to opt out of this service, they can go to “My Profile” page and toggle it there.
By using this feature, the renter will allow owners to see their profile, as well as any reviews they might have. The owner will also be able to see the renter’s RVing experience level, the booking dates, and the destination mentioned in the original booking request.