For safety and insurance reasons, all drivers of a rented RV must be approved through RVezy. Approved driver requirements help ensure that anyone operating the RV meets the necessary legal and insurance standards. This article explains who qualifies as an approved driver, how to add one to your booking, and what to do if there are issues.
An approved driver is required on every booking, even if the RV is being delivered and will not be driven or towed by the guest.
Who can be an approved driver
Anyone who plans to drive the RV during the trip must meet RVezy's approved driver requirements. These criteria are set by our insurance provider and apply to all drivers, not just the primary guest. If an unapproved driver operates the RV, insurance coverage is voided.
To qualify as an approved driver, you must:
- Be at least 25 years old
- Hold a full, unrestricted driver's license
- Temporary licenses or paper licenses are not accepted.
- An additional endorsement may be required, such as one for air brakes, depending on the RV.
- Have an acceptable driving record:
- No more than 1 at-fault accident in the past 6 years
- No more than 2 minor driving convictions in the past 3 years
- No criminal code driving offence convictions in the past 3 years
We accept driver's licenses from the following countries:
- Canada
- United States
- Mexico
- United Kingdom
- European Union
- Australia
- New Zealand
Drivers with foreign licenses may qualify if they meet the above requirements and provide a valid international driving permit (IDP) or other supporting documents upon request.
How to add an approved driver
Adding an approved driver is simple and can be completed at the same time as your account verification. Alternatively, approved drivers can be added from your booking details or your account settings.
In your booking details:
- Access the booking through your inbox or the Trips section of your account
- In the Required next steps section at the top of the page, enter the mobile phone number of the person you wish to add as an approved driver
- Open the link sent by SMS
- Answer questions about your driving history
- Take a photo of the front and back of your driver's license
- Take a selfie
In your account settings:
- Go to the Drivers section
- Click the Add driver button
- Enter the mobile phone number of the person you wish to add as an approved driver
- Open the link sent by SMS
- Answer questions about your driving history
- Take a photo of the front and back of your driver's license
- Take a selfie
Once these steps are completed, the system will review the information and process the application. You'll be notified once the driver application has been approved. If there was a problem with the application, you'll be contacted by our support team for next steps.
Troubleshooting approval issues
If you run into issues while adding a driver:
- Double-check that all information is entered correctly
- Ensure the driver meets the age and licensing requirements above
- Confirm the license is valid and not expired
- Follow these best practices for taking photos:
- Driver's license: Place your license on a flat, clear surface. Ensure all edges are visible in the photo. Use good lighting and avoid glare.
- Selfie: Ensure your full face is capture and clearly visible. Remove any hats, glasses, or accessories. Use good lighting and avoid shadows.
For any questions or concerns, please contact our support team.