General
Hosting Guide
Calendar Settings
- Can I link my RVezy calendar to other platforms?
- How can I prevent back-to-back bookings as a host?
- How can I set my preferred pickup and drop-off times?
- What are short stays (bookings below minimum nights)?
- Can I sync my RVezy calendar with other calendars?
- How do I use the RV calendar to block off dates and customize prices?
Managing Bookings and Guest Interactions
- What are message templates and how can I use them?
- How much time do I have to accept or decline a new booking request?
- What is a special offer and how does it work?
- How will I know if the guest has added an approved driver?
- How can I manage the booking requests I receive?
- What happens if I decline multiple booking requests or let them expire?
Modifying or Canceling Bookings
- What is the cancellation policy for RV hosts?
- How can I apply to remove cancellation penalties?
- What is a booking change request and how can I accept or decline it?
- What should I do if I need to cancel a booking because my RV is damaged or unfit to be rented?
- Will I be compensated for any booking cancellation caused by damage from a previous rental?
Rental Guide
Before, During, and After the Rental
- Everything you need to know about RV holding tanks
- I'm a guest, what should I expect once I have a confirmed booking?
- Where should guests review their RVezy bookings and provide feedback?
- What should I do if something is damaged during my trip?
- Do I have to pay extra for the mileage/kilometres driven during my trip?