What is EZYmatch?
EZYmatch is a feature to notify RV owners of potential rentals. It also helps renters find an RV by allowing RV owners to contact them and send them a custom quote.
How it works for owners:
With EZYmatch, owners are notified when potential renters are looking for a similar RV close by. The owner then can take the opportunity to contact those renters and send them a custom quote.
To see if there are any EZYmatches, owners can log in to their account and check the card on the dashboard.
If the owner has 0 EZYmatch results, the card will bring them to an article to learn about how it works.
If the owner has 1 or more EZYmatch results, the dashboard card will take them to the EZYmatch results page.
Another way to see the list of all the renters with booking requests that might match, the owner can go to the tab "My Bookings > "EZYmatch."
Moreover, owners will receive an email every 24 hours listing all the EZYmatch results.
Once a custom quote is sent to the renter, the booking will be treated like any other booking, meaning that the renter will check the quote and decide whether they want to make a payment or decline.
EZYmatch is automatically available for all RV owners. The owner cannot opt-out of this feature and is not obliged to use it. Not using EZYmatch will not affect the owner's quality score in any way.
EZYmatch results will be automatically deleted after a maximum of 7 days if the owner does not address them.
How it works for renters:
EZYmatch helps renters get more options in case they are having trouble finding the perfect RV.
When a renter sends a booking request, other owners will be notified of this renter's interest in renting an RV in the same area.
If an RV owner is interested in renting their RV to this renter, they can then send the renter a custom quote as well as a message requesting all the necessary details.
When the renter receives a custom quote from an owner through EZYmatch, they will be notified via a card on their dashboard. The renter will also receive an email notification.
Once on the EZYmatch booking detail page, the renter can either accept or decline the custom quote like they would with any other booking.
For renters, the EZYmatch feature is enabled by default, and the renter can decide to opt-out of this feature. To do so, they need to go to the “My Profile” page and toggle it there.
By using this feature, the renter will allow owners to see their profile, as well as any reviews they might have. The owner will also be able to see the renter’s RVing experience level, the booking dates, and the destination mentioned in the original booking request.