When planning your RV adventure, it's important to understand the fees associated with your booking. RVezy's service fees ensure a seamless and secure rental experience while covering the costs of essential services. Below, we break down how the service fee works and what it covers to help you better plan your trip.
RVezy's Guest Service Fee
A percentage service fee applies to the total amount of the rental. This includes the rental amount, the cleaning fee, any add-ons selected, and roadside assistance. The percentage is determined on a number of factors, including lead time to the booking, RV availability, vehicle value, and trip duration.
Additional fees requested by the host after the trip are subject to a 5% transaction fee (including damage fees). The transaction fee is used to cover the costs associated with processing the necessary transactions for the host and the guest.
Minimum Service Fee
Motorhome rentals are subject to a minimum service fee of $15 per night, and trailer rentals are subject to a minimum service fee of $10 per night. If the percentage service fee for a rental totals less than $15 per night for motorhomes or $10 per night for trailers, RVezy will apply the minimum service fee instead.
The percentage service fee will still apply to the rental amount, add-ons, and closing charges.
What It Covers
RVezy's service fee allows us to provide a platform designed to help you rent an RV for your trip with ease and peace of mind. The services rendered by the platform include booking management, secure payment processing, verification of hosts and RVs, and support from our customer service team, among other things.