Each booking goes through different stages depending on where it is in the process. Your booking status helps you understand what actions, if any, you need to take, and what to expect next from your host. This guide explains every status you may see and what it means for your booking.
Booking requests and inquiries
Request sent
Your booking request has been sent to the host and is currently waiting for their response. The host has 48 hours to accept or decline the request. If they accept, the booking will be confirmed immediately if you already submitted your payment information.
Awaiting payment
If you sent a booking request without adding your payment information, you'll be prompted to submit it after the host accepts your request. You have 48 hours to pay and confirm before the booking expires.
Inquiry
You reached out to a host with a question or request for more information. This is not a booking request. If you'd like to move forward, you can choose to upgrade your inquiry by clicking on Request to book.
Special offer
You received a special offer from a host. Your next step is to review the updated booking details and submit payment to confirm the booking.
Requests that did not move forward
Unavailable
The host declined your booking request or inquiry.
Closed
You withdrew your booking request before it was confirmed.
Expired
You or the host let the booking request expire by not taking action within 48 hours. The request is no longer active.
Active and confirmed bookings
Confirmed
The booking is fully confirmed. You submitted a payment and the trip dates are reserved for you.
Trip in progress
The booking has started and is currently active.
Completed and canceled bookings
Completed
The trip has ended and the booking is fully complete.
Canceled by you
You canceled a confirmed booking.
Canceled by host
The host canceled a confirmed booking.
Canceled
RVezy canceled a confirmed booking - for example, if a required step was not completed or if policy issues prevented the trip from moving forward.
For any questions or concerns, please contact our support team.