Hosts and guests can leave reviews within 7 days after a trip ends on RVezy. Reviews are submitted independently and revealed after both parties submit or the review period closes. Hosts rate guests overall and can respond publicly to reviews, while guests rate hosts in four categories and can add photos if rating 4 stars or above.
Once a trip has ended, hosts and guests will have the opportunity to leave a review about their experience. Reviews help other hosts and guests make informed decisions and gives helpful feedback to both parties. This article explains when you can leave a review, how the review process works, and what to keep in mind when sharing your experience.
When you can leave a review
You can leave a review once your booking is completed. Reviews must be submitted within 7 days of the trip end date. After the window has passed, you'll no longer be able to leave a review for that booking.
How the review process works
Both guests and hosts are invited to leave reviews after a booking ends. Reviews are submitted independently and are not visible to the other party until the review period closes or both reviews are submitted. This helps ensure reviews are honest and unbiased.
Leaving a review as a host
To leave a review for your guest, access the booking in your RVezy account and click on the notification at the top of the page. You'll need to give an overall rating out of 5 stars as well as write a public review which will be shown on the guest's profile.
Once both you and the guest have left a review, you'll have the opportunity to reply to the guest's review for up to 3 days. To do so:
- Open the booking details
- Click on See full review at the top of the page
- Click on Leave public response
- Write your message and click Submit
Keep in mind that this response will be displayed on your RV listing.
Leaving a review as a guest
To leave a review for your host, access the booking in your RVezy account and click on the notification at the top of the page. You'll need to give a rating for 4 categories:
- Accuracy: Compare the listing photos and description with the actual RV you rented.
- Value: Rate if the overall RV rental was worth the amount you paid.
- Cleanliness: Rate if the RV's cleanliness was up to standard.
- Communication: Rate if the communication with the host was clear and prompt.
You'll then need to write a public review which will be shown on the host's listing. Optionally, you can leave a private note to the host with additional feedback or comments that you prefer to keep out of the public review.
If the overall rating of your review is 4 stars or more, you'll also have the option to attach photos from your trip. A maximum of 5 photos can be attached and the file size cannot exceed 1GB. These photos will be displayed on the host's listing and may also be used by RVezy in accordance with our privacy policy.
Finding your reviews
To find your reviews as a host, go to your listing or head to the Insights page under the Reviews section. As a guest, your reviews can be found on your profile page by going to your account settings and clicking on Edit profile.
Leaving a thoughtful review helps strengthen the RVezy community and supports better experiences for everyone. Taking a few minutes to share your perspective can make a meaningful difference for future guests and hosts.
For any questions or concerns, please contact our support team.