About RVezy

• What is RVezy?
• How do I contact RVezy?
• Where can I find your terms of service and other legal documents?
• Does RVezy have a mobile app?
• I'm having an issue with the RVezy app, what should I do?
• What currency does RVezy use?

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My Account

• How do I create an RVezy account?
• How can I edit my account information and password?
• Do I need to create an account to use RVezy?

Security

• How do I verify my account and add myself as an approved driver?
• What is the RVezy rental agreement?
• How do I verify my account?
• Why do I need to verify my identity?
• How do I know the RV hosts on your site are legitimate?
• Is the payment processor secure?

Off-Platform Guidelines

• What are the restrictions and guidelines regarding guests’ and hosts’ contact information?
• What is RVezy's policy regarding settling additional payments and entering into off-platform agreements?
• Where should guests review their RVezy bookings and provide feedback?
• What are some of the consequences of taking bookings off-platform, and why is it important for users to continue using the platform for their bookings?
• What are the restrictions and guidelines regarding taking people off the platform for RV bookings?
• What are the restrictions and guidelines regarding communication outside of the RVezy platform?

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Host FAQ

• 10 frequently asked questions by hosts
• I'm a host, what should I expect once I have confirmed a booking?

Guest FAQ

• 10 frequently asked questions by guests
• I'm a guest, what should I expect once I have a confirmed booking?