Settling Additional Payments:
All payments related to a guest's stay, including extensions or any additional services, must be conducted through RVezy's platform. This policy ensures a secure and streamlined payment process, protects both parties, and allows for proper documentation and support in case of any disputes or issues that may arise. Exceptions to this policy are only granted in specific circumstances as determined by RVezy.
Off-Platform Agreements:
RVezy strongly advises hosts and guests against entering into ANY off-platform agreements or signing additional contracts that are not part of the RVezy booking process. Off-platform agreements are not covered by RVezy's terms and conditions, and RVezy will not be involved in the fulfillment or resolution of such agreements. Engaging in off-platform agreements can pose risks to both hosts and guests, as they may have a different level of protection and support provided by RVezy.
If you have any questions or concerns regarding additional payments or off-platform agreements, we encourage you to reach out to our customer support team. They are available to provide assistance and clarify any issues you may have.
