Experiencing issues with the RVezy mobile app can be frustrating, but don’t worry! We're here to help get you back on the road to adventure as quickly as possible. Follow the steps in this article to troubleshoot any issues you may be encountering.
Update the app
Ensure you have the latest app version, as updates may resolve existing problems.
- Open the App Store (iOS) or Google Play Store (Android).
- Search for the RVezy app.
- Tap "Update" if available; if it says "Open," you have the newest version.
Check if the issue persists
After updating the app, see if the problem continues. If it does, proceed to the next step.
Reach out for assistance
Contact our support team and provide detailed information for effective assistance:
- App version: Find this in the "More" section at the app’s bottom navigation bar.
- Issue description: Clearly explain the problem, when it occurs, and previous steps taken.
- Visuals: Submit screenshots or screen recordings if applicable.
RVezy aims to make your app experience seamless. These steps help diagnose and solve issues efficiently, ensuring you can continue enjoying your journey.