Managing your RVezy account effectively helps ensure a smooth RV rental experience, whether you're exploring as a guest or earning as a host.
While browsing is possible without signing up, an account is needed for specific actions. Guests need one to book an RV or contact hosts, and hosts require an account to list their RVs.
To sign up, visit RVezy.com or download the RVezy app from the App Store or Google Play Store.
Multiple ways to sign up
You can sign up with an email address and password, or you can sign up through your Google, Facebook, or Apple account.
Age requirements
Keep in mind that you must be at least 21 years old to list an RV and at least 25 years old to rent an RV. This is a part of our terms of service and exceptions cannot be made. If you don't meet this requirement, you won't be able to proceed with using our platform.
Editing your account information
Once you've created an account, you can update your profile:
- Go to Account settings to modify details like your name, phone number, address, and password.
- Update your profile photo by clicking on the pencil icon and selecting an image from your device.
- For email changes, contact our support team.
Resetting your password
If you signed up with an email address, click "Forgot password?" on the login page and follow the instructions in the email you receive.
If you signed up through Google, Facebook, or Apple, reset your password on the respective platform.
Deleting your account
To delete your account using the RVezy app:
- Open the app and log in.
- Tap "More" and select "Account settings".
- Scroll down to "Delete your account".
Account deletion is permanent and cannot take place under certain conditions, including:
- An upcoming confirmed booking.
- A rental that ended less than 45 days ago.
- An active insurance claim, an ongoing request for money or a dispute.
- In such cases, you'll need to wait until the dispute or claim is resolved, and/or the booking is completed before proceeding with account deletion.