At RVezy, we prioritize your security and privacy, ensuring our platform remains safe and trustworthy. Here's a look at how we protect your information and maintain your trust.
How we protect your information
Secure data handling
We only collect the data necessary to deliver our services effectively, such as managing accounts, processing payments, and providing support. Your information is used strictly for these purposes unless you consent to other uses. We store all personal data securely using industry-standard practices to prevent unauthorized access.
Advanced security measures
Our website uses robust encryption and security protocols to safeguard your data during transmission and storage. We host our site on secure servers, and reputable third-party payment processors handle sensitive payment details. Access to your personal data is restricted to authorized personnel trained in data privacy.
Privacy by design
We partner with third-party providers under strict confidentiality agreements. These partners are carefully vetted and regularly reviewed to meet our high data protection standards. We continually update our privacy practices to incorporate the latest security measures and comply with privacy laws.
Payment processor
- Secure payments: RVezy uses Stripe.com, one of the industry's most secure payment processors.
- Host information: Banking details submitted by RV hosts are inaccessible to anyone, including RVezy staff, once submitted.
- Guest information: Credit card data is encrypted; RVezy staff can only access the last four digits and expiration date.
Your role in security
While we do our utmost to secure your data, you also play a crucial role in protecting your personal information. Here are a few tips to help you keep your information safe:
- Keep login credentials confidential and always log out of shared devices.
- Use strong, unique passwords for your accounts; consider using a password manager.
- Monitor your account for unusual activity and report issues immediately.
Questions and support
If you have privacy concerns or notice any security issues, please contact us. We're here to ensure your RVezy experience is both secure and pleasant. For more detailed information, consult our Privacy Policy or reach out via phone, email, or live chat for support.