Due to New York laws, bookings made on RVezy for RVs registered in New York must be covered by commercial auto liability insurance provided by the vehicle owner. We've partnered with Crum & Forster to provide liability insurance to our hosts. While not insurance, the contract with RVezy under the Protection Plan limits RVezy's responsibility to physical damage to the RV.
Context
New York has specific laws & regulations when it comes to insurance coverage for peer-to-peer RV rentals that have forced us to make this change. Rather than the insurance policy being in RVezy’s name and extending to your RV, hosts now needs to purchase liability insurance coverage directly on a per-rental basis, for their specific RV and the specific booking's trip dates.
How it works
When your RV is booked, you will receive an insurance quote for liability coverage from our partner Crum & Forster, sent by email via DocuSign. Once the insurance quote is signed, returned, and approved, Crum & Forster will send your policy documents for the booking.
RVezy does not allow New York bookings to start unless the host has purchased this coverage, which means the booking will be cancelled if the document is not signed and returned to Crum & Forster.
There is an additional cost for each booking covered by Crum & Forster in New York, which is listed on the DocuSign. However, this cost is covered by RVezy and you will not be required to pay. This should be noted in the email received from Crum & Forster.
If you open the DocuSign but do not sign and complete it right away, the email link will expire. You can request to receive a new link and then sign the document.
Advanced notice
To ensure sufficient time for Crum & Forster to send the insurance quote, and for you to sign and return it, all RVs listed in New York are defaulted to a minimum advanced notice window of 7 days which cannot be changed. If a booking is cancelled because the insurance quote was not signed and returned to Crum & Forster, a new booking could only be made starting 7 days from the current date.
For any questions or concerns, please contact our support team.