If you made a mistake booking an RV, you can withdraw unconfirmed bookings or cancel confirmed ones within the 24-hour grace period for a full refund. To change dates, send a request to your host, who may approve or suggest alternatives. If cancellation policies limit refunds, contact the host directly for possible flexibility. Refunds outside policy are at the host’s discretion.
If you made a mistake when you booked an RV, there are steps you can take to address it.
Check your booking status
To confirm the status of your booking, head to your inbox or to the Trips section of your account.
If your booking hasn't been confirmed yet, you can simply withdraw the booking request. If a payment has been made and your booking is confirmed, review the cancellation policy:
- Access your booking and scroll down to Manage booking.
- Click on Cancel booking.
- Review the policy and refund amount. .Do not click Cancel again unless you're ready to do so.
If you're within the 24-hour grace period, no problem. You can cancel your booking and receive a full refund.
Request a change to your booking
If you want to keep your booking but need different dates, you can send a change request to your host. The host decides whether to approve the change. If the dates you need aren't available, try messaging your host; they may be able to adjust their calendar or suggest alternatives.
Reach out to your host directly
In situations where you’re not eligible to cancel for a full refund, communicating directly with the host can often help. Explain the situation and ask if they can offer flexibility. Many hosts are understanding and may help with a refund or date change, especially if you reach out quickly.
Keep in mind that a refund outside of the cancellation policy for the booking is always at the discretion of the host.
For any questions or concerns, please contact our support team.