For a successful RV handover, both the owner and the renter need to be comfortable with the rental taking place. Make sure to take the time to reconfirm all the information that was previously exchanged during your communication and to thoroughly go through the RV.
As the RV owner, you should make sure that your RV is in good condition and ready for the renter's trip before they arrive. This includes making sure the interior and exterior are clean, the fuel and freshwater tanks are full, and the black and grey water tanks have been emptied.
Both parties should have completed and signed the rental agreement prior to the start of the trip. If it has not been completed, you will not be able to access the digital inspection form.
In the event that the rental agreement and inspections are not completed, any dispute or claim arising from the rental may be denied.
Departure and return inspections
A departure inspection form is provided on the RVezy app and must be completed by both parties on their respective phones as part of the RV handover at the start of the trip. Access to the form does not require a Wifi connection or cell service.
This inspection ensures that the state of the RV is properly documented before the start of the trip. It includes taking pictures of the exterior and interior of the RV, noting any pre-existing damages, and noting the level of the fuel, freshwater, black and grey, and propane tanks, as well as the generator usage and odometer.
At the departure, a thorough walkthrough of the RV should be performed to make sure the renter is comfortable with the RV's features and the way it operates.
Upon the renter's return, the return inspection must also be completed to make note of the same information (photos, tank levels, damage, etc.). Any extra charges added by the owner as well as the submission of any dispute or claim by either party will be based on the information included in the inspections.