For a successful RV handover, both the owner and the renter need to be comfortable with the rental taking place.
Make sure to reconfirm all the information that was previously exchanged during your communication and to thoroughly go through the RV.
An inspection form provided by RVezy on your App 24 hours before the start of the trip must be completed during the key exchange to have proper documentation of the state of the RV before it goes out.
This inspection is mandatory and crucial as at the return of the RV as well; any extra charges that might be added like mileage, propane usage, late fees, damages etc., as well as the submission of a claim or dispute at the end of the rental, will be based on the information provided.
The owner and renter should take the time to make sure the renter is comfortable with how the RV works and fully understands all instructions, and both the renter and the owner should be 100% comfortable as soon as the RV heads out.
*Make sure that the rental agreement has been signed. If the rental agreement has not been completed, access will not be granted to the digital inspection form. in the event the forms are not completed, any dispute or claims to arise from a booking may be denied.
*If you have any connection issues and are unable to get the electronic form, you can refer to the available Forms that are still accepted.