When booking your RV rental with RVezy, understanding the payment process and available options is key to ensuring a smooth reservation experience. This guide covers everything from confirming your booking to payment methods, schedules, and platform policies.
Payment to Confirm Booking
When sending a booking request, you have two options:
- Provide payment details immediately: Your card will be charged automatically once the host accepts your booking.
- Wait until the host accepts your request: After acceptance, you’ll have 48 hours to submit payment.
Important:
- If you fail to make payment within 48 hours, your booking request will expire.
- If your payment fails, you will be notified and can retry within the 48-hour window. If unsuccessful, the booking will expire, and you’ll need to send a new request.
Instalments schedule
RVezy offers a flexible instalment plan based on how far in advance you book your trip:
-
More than 37 days before your trip:
- Initial Deposit: 25% of the total rental amount is required to confirm your booking.
- Remaining Balance: 75% will be charged 37 days before your trip starts.
-
Less than 37 days before your trip:
- Full Payment: The total rental amount is charged immediately to confirm your booking.
Pro Tip: You can view your payment schedule anytime by navigating to the "Booking Details" page and selecting "Payment Details."
For all rentals, the security deposit will be charged three days before the start of your trip.
For all rentals, your security deposit will be charged three days before the start of your trip.
What methods of payment are accepted?
At RVezy, we strive to make payments easy and secure by offering a selection of trusted methods. Here's what you need to know:
Payment Options
- Credit Cards: We accept all major credit cards, including Visa, MasterCard, and American Express, for seamless transactions.
- Debit Visa Cards: These cards are also accepted, provided they function like credit cards.
- Apple Pay and Google Pay: You can use these digital wallets for quick and convenient payments. Just ensure the card linked to your Apple Pay or Google Pay account is a supported credit or debit Visa card.
Unsupported Payment Methods
To maintain a secure and reliable payment experience, the following methods are not accepted:
- E-transfers
- PayPal
- Cheques
- Prepaid credit cards
- Bitcoin
- Any other alternative payment methods
By focusing on widely trusted payment methods, RVezy ensures that your transactions are protected and worry-free.
Paying Outside the Platform
Payments outside of the RVezy platform are not allowed.
This policy ensures both parties are protected through RVezy’s secure payment system, which provides:
- Fraud protection: Safeguarding your payment details.
- Booking guarantees: Assurance of host accountability and booking legitimacy.
- Dispute resolution support: Help with any rental-related issues.
Caution: Making payments outside the platform may result in booking cancellation and forfeiture of RVezy’s protections. Additionally, engaging in these activities may result in suspension from the platform. Always complete transactions through the platform.