Instant Book lets guests confirm a booking immediately without waiting for you to review and accept their request. It helps streamline the booking process and can increase your chances of receiving more reservations.
This feature is optional, and you can turn it on or off at any time. When it’s enabled, your RV is available for guests to book instantly as long as their trip meets your listing requirements.
Benefits of Instant Book
Instant Book is a valuable feature for hosts who want to fill up their calendar and maximize their earnings while saving time.
- Faster bookings: Confirm trips without having to approve each request.
- Increased listing views: Using Instant Book to process bookings positively affects your response rate, which can improve your listing's placement in overall search results. Guests can also narrow their search to Instant Book listings only by using the search filters.
- Attract serious guests: Listings with Instant Book are more popular with guests who want a fast way to secure their chosen RV and have already confirmed their trip plans.
Opting in or out
Reliability is key to being a great host, especially when using Instant Book. This feature is only available to hosts who have achieved Superhost status and to hosts who are meeting or exceeding host standards.
Instant Book can be turned on or off in your listing:
- Log in to your RVezy account.
- Navigate to your listings.
- Click Edit on the listing you want to update.
- Open the Earn more section.
- Use the toggle to opt in or out of Instant Book.
When guests can book instantly
Guests can instantly book any trip that meets your listing settings and rules. This includes:
- Availability based on your calendar.
- Minimum night requirements.
- Delivery parameters, if you offer delivery.
- Rental rules.
If a guest tries to book a trip that doesn't meet these requirements, they'll be prompted to send a regular booking request instead, which will require your approval.
How it works for you
When a guest books instantly, you'll receive a confirmed booking notification right away. Your booking details will appear in your dashboard, and you'll be able to message the guest, finalize logistics, and prepare for the trip.
Make sure to review the trip details and respond to the guest's message with a brief acknowledgment within 24 hours; consider using a message template to save time.
Cancelling an instant booking
You can cancel an instant booking within 24 hours without penalty. After 24 hours, you'll be subject to our host cancellation policy.
Using the pre-booking message
If you use Instant Book, we highly recommend setting up a customized pre-booking message. This message appears to guests at the moment they create their booking.
Use this message to share important details they should know right away, such as:
- Pick-up or delivery expectations
- Requirements for towable RVs
- House rules or important instructions
- Any next steps they need to follow
You can set up and edit this message anytime in your listing under Pre-booking message. Keeping it clear and helpful ensures guests understand what to expect as soon as they book.
When Instant Book isn't available
Guests won't be able to instantly book your RV if:
- Your calendar is blocked
- Their trip doesn't meet your listing requirements and rental rules
- The trip start date is in 3 days or less
Tools for success
To get the most out of Instant Book, consider the following:
- Keep your calendar up-to-date: Maintaining the accuracy of your availability is key to preventing cancellations. Use calendar settings and sync your calendar with other platforms to make this more efficient.
- Set your rental rules: Define your preferences for driving or towing preferences, festivals & events, cross-border travel, and pets.
- Use the pre-booking message: Share important information with guests upfront to set clear expectations.
For any questions or concerns, please contact our support team.