Instant Book allows guests to instantly book your RV for available dates by paying right away, without needing to send a request for your approval. This means you don't have to approve individual requests manually and allows guests to plan their trips faster.
This feature helps busy hosts save time by filling up their open calendars quickly. As soon as a guest makes an Instant Booking, the dates will be blocked off in the RV calendar and their payment will be processed all in one convenient step.
Tools for success
Some hosts may initially feel hesitant to use Instant Book because they want to have additional information about potential guests before booking, which is why we have designed a suite of tools to help:
RV rules & preferences: Before guests can use Instant Book, they must review and agree to your booking preferences and RV rules. If a guest does not meet those requirements, they'll be unable to book your RV instantly.
Calendar sync: You can sync your RVezy calendar with other peer-to-peer RV rental calendars such as Outdoorsy and RVshare — meaning you can track all rentals with RVezy's calendar and have your calendar always up-to-date.
Pre-booking message: Hosts using Instant Book can provide a pre-booking message. This requires guests to read and respond to the message before they confirm their reservations.
Pro tip: Keeping your calendar up-to-date is the key to using Instant Book successfully. If your calendar is out-of-date, you could get surprised by unexpected bookings or cancel a booking due to a scheduling error, which could result in a cancellation fee.
Benefits
The benefits of the Instant Book feature include:
- Faster bookings: Confirm trips without having to approve each request.
- Increased listing views: Using Instant Book to process bookings positively affects your response rate, which can improve your listing's placement in overall search results. Guests can also narrow their search to Instant Book listings only by using the search filters.
- Attracts serious guests: Listings with Instant Book are more popular with guests who want a fast way to secure their chosen RV and have already confirmed their trip plans.
After receiving an Instant Booking, you'll need to acknowledge the booking by responding to the guest's message within 24 hours. Failure to do so may result in the cancellation of the booking.
If a guest tries to instantly book your RV for delivery, a festival/event or if the request is less than 3 days away from the start date, you will receive a normal booking request instead. For any request that does come through, you'll need to respond by accepting or declining the reservation or messaging the prospective guest within 48 hours of the initial message.
Feature availability
Reliability is key to being a great host, especially when using Instant Book, as accurate calendar availability is very important to avoid unexpected cancellations.
Therefore, Instant Book is available to all hosts who have achieved Superhost status. However, it may also be available for hosts who are already on their way to achieving Superhost status, and have consistently maintained an acceptance rate of 75% or higher, a response rate of 90% or above and have at least one confirmed booking the last calendar year.
Activating the feature
If you're eligible to activate the Instant Book feature, head to the RVezy app where you'll find your RV listing under 'more'. Click Edit Listing and find the Earn More section:
From there, you'll be able to toggle the feature on or off at any time.