Returning an RV is a collaborative effort between hosts and guests, ensuring a seamless and trouble-free experience. This guide outlines the essential steps and responsibilities, helping you manage inspections, early returns, cleaning, and tank maintenance effectively.

RV return and inspections

Both parties should agree on a specific time and place for the RV return inspection early on to avoid confusion or disagreements. Hosts can establish available times for pick-up and drop-off that guests will see in their booking details.

During the return inspection, both hosts and guests should assess the RV's condition. Proper documentation is vital to manage potential claims and protect against disputes.

Early returns and booking adjustments

Guests opting to return the RV earlier than planned may request booking adjustments. Hosts can choose to refund unused nights, but they aren't obligated to do so. Use the Edit Booking feature for adjustments, ensuring clear written communication for mutual understanding.

Guest responsibilities

The RV should be returned in the same condition as received in accordance with the rental agreement, unless agreed upon with the host in writing. This includes cleaning, emptying the black and gray water tanks, filling the propane tank(s), and refuelling the RV. Failure to do so may result in additional fees.

Post-return procedures

After the return, both parties will have 7 days to leave a review. The guest's security deposit will also be released after 7 days. Hosts can request additional fees within 30 days if necessary.

For any questions or concerns, please contact our support team.